PRIVACY POLICY
IN THIS DOCUMENT, WE DESCRIBE HOW WE COLLECT AND USE YOUR DATA AND YOUR RIGHTS. THIS IS THE DATA AND PRIVACY POLICY FOR WE CAB TOURS AND SAFARIS LTD.
WE CAB TOURS AND SAFARIS LTD. is completely committed to protecting the privacy of our site visitors and customers. As a result, any personal information collected through our website or shared via email will only be used for the specified purposes and will not be shared with any third parties without explicit consent. We ensure the secure storage and protection of all personal data from unauthorized access. Your trust in our commitment to privacy is of the utmost importance to us.
The data we collect includes personal information such as full name, gander, Home address, email address, home and mobile phone numbers, company name, job title, date of birth, passport details (expiry date and nationality), insurance details, dietary requirements, emergency contact details, Payment information, and Information about your preferences and interests .
We will only collect your personal information in the following scenarios
- If you contact us to make an inquiry or if you proceed to make a booking with us via any medium, which includes but is not limited to our website, telephone, video call, email, web chat, and our social media channels,.
- Via our agents (in such cases, the agent must ensure that it is entitled to disclose such data and that you are aware of the various matters detailed in this Privacy Policy). Via our website newsletter sign-up section and agent portal, so that we may keep you informed of our latest company news and developments.
- Via our social media channels, which include but are not limited to LinkedIn, Facebook, Instagram, Twitter, and YouTube. We will use this information for marketing and engagement purposes.
- If you inquire about or attend a familiarization trip, meeting, activity, or event,
- If you enter a competition, promotion, or survey,.
- Information you voluntarily submit, such as feedback or your CV,
- We may also collect information via our website or at meetings and conferences, whether face-to-face or virtual
When we enter into a contract to provide you with our services, we must use your information in the following ways:
- To provide, personalise, and tailor our products and/or services to you.
- To communicate with you.
- We will supply you with information by email, newsletter, and access to our agent portal. You may unsubscribe or opt-out at any time.
- We will use the names and any pertinent information for each person on the booking to pass on to the relevant service providers in order to make the required travel arrangements (which include but are not limited to flight booking companies, airlines, hotels, drivers, guides, ground handling agents, and cruise lines). They need this information in order to arrange and secure the requested travel arrangements.
- We may also use the email address you provided to send you our confirmation and itinerary documentation.
- We may use the email address or telephone number of the traveler(s) to advise them of any emergencies or last-minute changes if it is outside of your normal working hours or we cannot get in contact with you to relay the required information.
- We will use the name and contact details of people identified as ‘emergency contacts’ and the details of the traveller’s travel insurance policy to contact the relevant individuals and insurance companies in the event of an emergency.
- Your bank account, credit or debit card, or other payment details may be shared with relevant third parties in order to take authorised payments for booking your travel arrangements or processing refunds.
- We need to understand any special requirements that the traveller(s) may have (such as those relating to any dietary requirement, disability, or medical condition) so that we can check that the travel arrangements selected are appropriate for the traveller.
- The passport details of each member of the travelling party will be used to book flights and expedite immigration processes when possible.
- We may also pass on other information relating to the travelling party for immigration, security, and anti-terrorism purposes, or for any other purposes that a government authority determines appropriate or to comply with a relevant legal or regulatory obligation that we have.
If you are making a booking on behalf of other clients, like a friend, travel companion, or someone else, you should ensure that the person for whom a booking is made is aware of these privacy policy terms and conditions
We maintain the highest security standards for your data. Rest assured, we will take all necessary precautions to prevent any unauthorized access to or disclosure of your data. We will keep the necessary data for as long as it takes to fulfill its original purpose, or as required by legal obligations, to resolve disputes, and to uphold our agreements. We will securely remove or discard any information that is no longer needed, ensuring its confidentiality and completeness.
Our website may contain links to and from other websites. Please keep in mind that if you click on a link to these websites, you are not responsible for their privacy policies. To understand the collection and use of your information, we recommend reviewing the privacy policies of any third-party websites you visit
At WE CAB TOURS AND SAFARIS LTD., we prioritize protecting your privacy. We will securely hold your personal information in accordance with Article 16 of the Constitution of the United Republic of Tanzania. If you have any additional questions or feedback, please don’t hesitate to reach out to us. We prioritise your privacy and have a dedicated team available to assist with any inquiries or concerns you may have.
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